How to handle an order ?

All displayed goods are in stock, which means that after receiving the payment, the shipment will be immediately sent by the selected method of delivery, most often on the next day from the order.

How to choose ring size?

If you have a request for a different ring size than the one mentioned on the page, it is usually important to contact the seller by e-mail, phone or by sending an SMS.

What gold goods do we sell?

The gold goods sold are of a purity of 585/1000 – 14 carat, or 750/1000 – 18 carat. The lower purities on this page are not available and cannot be ordered. Of course, jewelry that weighs more than 0.5 grams is labeled with a state mark, which follows directly from the Assay Law, where we are registered, which you can see by referring to the Assay Office at the bottom of the page.

How do we send orders and when?

Goods are sent via Slovak Post most often as a security certificate or a DPD courier service, about which you will also receive the tracking number of the shipment.

All shipments are properly packed against damage during shipping in a specially designed jewelry box. If the consignment is obviously damaged, the consignee must immediately report to the shipping company which cases occur only exceptionally, as the consignments are properly packed to prevent damage.

Questions concerning the repair of pearl products.

In the case of sending your pearl products for repair or dressing, we also ask for proper packing against damage with insurance. For securities sent to the SP envelope of a security certificate, which you can purchase at each post office, you have the possibility to insure up to max. 500 €. When the sum insured is not sufficient for you, you can send the courier service SP with insurance max. up to € 5,000 or any other method of your choice. You do not have to worry about your jewelry as you send it to a family business with more than 20 years of experience. When you have more questions write. We only string pearl products.

Do you also repair jewelry?

No, we don’t repair jewelry.

What fasteners do you provide?

We have triple or five-row fasteners from AG or silver, single-row fasteners from white or yellow AU or gold, or we also have double-row fasteners from yellow AU. What fasteners do you provide?

What pearl products do you sell?

We sell artificially grown Jakya freshwater or sea pearls, which are only available to order as the price is higher than freshwater pearls. The pearls are on a makeshift thread for transfer and storage, then tied to a special silk thread. All pearls are nice, because we select them individually visually.

Investment gold?

On order we also sell investment gold in the form of bars of fineness 999/1000 or 24 karat in various weights, as required at the current stock exchange price only in the form of an advance payment (in the form of an advance invoice) or the entire price to the bank account with delivery time up to 1 month, we consider only a binding order after payment of the deposit, which is non-refundable in the case of non-acceptance of the order, which will also be shown on the advance FA. The deposit is at least 50% of the final price.